All orders are shipped within 48 hours (subject to card clearance) by 'signed for' courier service. The couriers operate a Monday to Friday service between 9am - 5pm and a specific time slot cannot be specified.
Delivery/Shipping charges (excluding duty) and lead times are as follows, please note these are working days and do not include weekends or holidays and are not guaranteed.
UK Mainland: £7.00.
Other UK Highlands and Islands, Northern Ireland and Channel Islands: £12.00.
Republic of Ireland: £17.00. Allow 2/3 days for delivery.
Other European Countries £22.00
Rest of the World - Postage depends on weight and country.
A Vat number is required for Irish and European businesses or Vat will be charged at Standard rate
If you have still not received your order, or a notice from the courier indicating that delivery of your order has been attempted, within 48 hours of receiving confirmation that your order has been dispatched please email us at firstname.lastname@example.org.
Customs & Import Duties
If you live outside the EU, please be aware that local customs or import duties may be charged when your parcel reaches your country. Please note that recipients outside the EU will be responsible for any IMPORT DUTIES, CLEARANCE FEES and any other additional charges.
Purchase & Payment
Prices shown are in UK Pounds sterling and are inclusive of VAT at 20%. Orders delivered within the European Union will be inclusive of VAT. A Vat number is required for Irish and European businesses or Vat will be charged at Standard rate
For countries outside the EU and Channel Islands all purchases are VAT free. This will be automatically calculated as you add items to your shopping basket.